Activation support
Pick the key from your orders, tell us what happened and we will sort it out. Most cases are answered within one working day.
- 1 Key
- 2 Problem
- 3 Screenshots
Sign in to report a problem
Sign in with the account you used when you placed the order. We will show you your keys so you can pick the one that is giving you trouble.
Sign in to your account
Continue checkout with your existing account.
Good to know
Installation problems
This form is for activation errors only. If the software will not install, contact our support team instead.
Activate by phone
If activation asks for a Confirmation ID, our automated service can retrieve it for you. Retrieve your Confirmation ID